IN STOCK ITEMS: 
WE ACCEPT RETURNS WITHIN 14 DAYS FOR REFUND OR CREDIT NOTE ON ALL IN-STOCK HATS. SHIPPING CHARGES ARE NON-REFUNDABLE. 

MADE TO ORDER ITEMS: 
WE DO NO ACCEPT RETURNS ON COMMISSIONED OR MADE TO ORDER ITEMS.

WE HANDMAKE EACH PRE-ORDERED PIECE SPECIFICALLY FOR EACH CUSTOMER.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. 

ITEMS MUST BE RETURNED IN THE CONDITION RECEIVED - ANY RETURNED ITEMS THAT ARE DAMAGED OR SHOW SIGNS OF WEAR WILL NOT BE ACCEPTED FOR RETURN AND WILL BE RETURNED TO THE CUSTOMER. 

WE CANNOT ACCEPT RESPONSIBILITY FOR ANY LOSS OR DAMAGE INCURRED ON RETURN SHIPMENTS, WE RECOMMEND SENDING RETURNS BY REGISTERED INSURED MAIL AND USING PROTECTIVE PACKAGING TO AVOID ANY ISSUES. 

FOR ANY QUERIES PLEASE EMAIL 
INFO@MARTHALYNNMILLINERY.COM